Question 1

What goals and services does GeoIntegrate offer?

Accepted Answer

GeoIntegrate is an integrated online platform designed to streamline geotechnical processes and enhance efficiency in geotechnical consultancy. It combines various tools for database management, field data visualization, geotechnical analysis, and reporting in one user-friendly interface.

Question 2

What applications are included in GeoIntegrate platform?

Accepted Answer

GeoIntegrate currently offers three applications (modules), including:

• GI-Log: An online logging tool for managing geotechnical databases (including field and lab data), providing visualization of the field data, soil classification and density determination assistance tools, an integrated quality control system, and an AI report writing assistance.

• GI-SPT: a tool for correcting the SPT numbers and correlating those with a wide range of geotechnical parameters.

• GI-Liq: a tool for deterministic and probabilistic liquefaction triggering assessment as well as post-liquefaction hazards estimate including dynamic settlement, lateral displacement, and residual strength.

Question 3

How does GeoIntegrate handle data storage?

Accepted Answer

Data on GeoIntegrate is stored in your online database but can also be stored locally on your systems. This provides flexibility in data management and ensures that you have access to your data at all times. You can export your entire projects or your individual borings or analyses and store them on your local systems.

Question 4

How does GeoIntegrate ensure data security?

Accepted Answer

GeoIntegrate employs robust security measures to protect your data. This includes secure data storage, regular updates, and compliance with industry-standard security protocols. Additionally, you can control access through roles and permissions, where the Manager can assign roles of Editor or Reviewer to the users and manage their level of accessibility to the website content.

Question 5

What are the subscription options for GeoIntegrate?

Accepted Answer

GeoIntegrate offers flexible subscription plans, including monthly and yearly options. Our three-tier subscription plan includes Basic, Standard, and Professional options.  The main difference between these options is the number of concurrent users that can connect to the application; however, there can be other benefits for acquiring Standard and Professional licenses, such as accessing our online support or exporting to drafting formats.

Question 6

What if I don’t need GeoIntegrate for a few months?

Accepted Answer

You can choose a monthly plan that suits your business needs and cancel anytime you want. The plan can be resubscribed at any time and you can access all of the previously accessed features again.

Question 7

Can I access my files when I cancel a subscription?

Accepted Answer

Yes, the files can be accessed at any time, even when a subscription is cancelled; however, when a subscription is cancelled analyses cannot be performed and outputs cannot be accessed.

Question 8

How can I ensure that I have the latest updates of GeoIntegrate?

Accepted Answer

GeoIntegrate’s modules are always up-to-date with the latest features and improvements. All the users will access the latest and greatest of our solutions at all time.

Question 9

How the data is protected against outside sources when interacting with external AI engines?

Accepted Answer

When using API, no data is actually stored for future interactions or training purposes (as opposed to the online versions). Therefore, no interaction with an external source will be saved anywhere online or in our database. In addition to that, we remove the project name and client information from the project data when interacting with AI APIs. This will make the data purely soil-related with no indication of the specifics of the project.

Question 10

Can GeoIntegrate be used offline?

Accepted Answer

We’re working hard to make this happen in the near future. The current timeline for accessing GeoIntegrate offline is August 31. This addition will allow you to access and work on your data even without an internet connection, ensuring uninterrupted workflow and access to our web-based services in remote locations.

Question 11

What support does GeoIntegrate offer for tablet and mobile devices?

Accepted Answer

We’re working hard to make this happen in the near future. The current timeline for the rollout of our Andriod and iOS applications is September 15.

Question 12

Does GeoIntegrate offer technical support?

Accepted Answer

Yes, you can submit support tickets in your account, by clicking on “Support” and then selecting “Submit a Ticket”.

Question 13

How can I get started with GeoIntegrate?

Accepted Answer

To get started with GeoIntegrate, visit our website and choose a subscription plan that fits your needs. You will then be directed to sign up for a free trial to explore the platform’s features and see how it can benefit your geotechnical projects. Once logged into the website, you can upgrade your plan under “Account”, “Subscriptions”. For more information, feel free to contact our support team by requesting a demo or submitting a support ticket.

FAQ